MBJ x PERIMATIC x Planet MONETIC partnership: KOBÉ kiosks at Lucas Burgers
21.5” SAGA order terminals installed at Lucas Burgers in Ploemeur.
The Lucas Burgers fast food franchise continues to grow, with a new location opening in Plomeur. Specializing in homemade burgers, the brand makes a point of offering a fast, efficient customer experience. To meet this requirement, the question of KIOSK equipment was essential..
MBJ, a company based in Saint-Brieuc that specializes in providing cash solutions for retailers in Brittany, was asked to install SAGA touchscreen kiosks in the new restaurant.
« The Lucas Burgers chain wanted to streamline the ordering process and improve the customer experience. We proposed an integrated solution that included SAGA interactive terminals and payment terminals supplied by Planet Monetic, a company that specializes in electronic payment solutions for order terminals. », explains Ayrton VETTER, co-Managing Director of MBJ.
What electronic payment solutions should be installed with a KOBÉ kiosk?
To guarantee a smooth and efficient customer experience, an appropriate payment solution is required for installing an order kiosk, such as KOBE. Two main options are available to restaurateurs: the EPT (Electronic Payment Terminal) and the APT (Automatic Payment Terminal).
- Le EPT (Electronic Payment Terminal) :This is the traditional device used for accepting credit card payments. It is generally connected to the terminal via a cable or Bluetooth and requires customer interaction with an external card reader.
- Le APT (Automatic Payment Terminal) : It is integrated directly into the order terminal, enabling completely autonomous transactions without staff intervention. This system provides a more seamless customer experience, speeds up the payment process, and reduces wait times..
Opting for a APT with a KOBE kiosk therefore optimizes the customer journey, improves flow management and increases the conversion rate by simplifying payment..
The touchscreen order terminals installed at Lucas Burgers are equipped with :
- 21.5” capacitive touchscreen for smooth navigation
- A high-performance central processing unit capable of managing cash register software.
- An 80 mm thermal printer for issuing order tickets.
- A 2D barcode reader for loyalty identification.
- A EPT/ APT slot for electronic payment management (e.g. Verifone, Ingenico, PAX…)
Thanks to this equipment, Lucas Burgers now has a modern, efficient kiosk solution that optimizes restaurant management while providing fast, seamless service.
«We are thrilled about this installation at Lucas Burgers. Our SAGA kiosks, combined with Planet Monetic‘s payment solutions, provide restaurant owners with the speed and simplicity they need. Thank you to MBJ and its co-director, Ayrton Vetter, for their trust and expertise. », concludes Baptiste TRIVIERE, PERIMATIC‘s Sales Manager for Western France.
Through the opening of this new location and the integration of SAGA kiosks, Lucas Burgers is reaffirming its commitment to providing an innovative and efficient customer experience. Other implementation projects are already underway, promising more successful collaborations in the future !